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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have an rsh1db. the fridge is not cooling sufficiently;

Customer Question

JA: Hi. What is your issue regarding?
Customer: I have an rsh1db. the fridge is not cooling sufficiently; the freezer seems fine.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: I've started trying to remove the plastic cover at the back of the fridge compartment, as I can see it's frozen up. I'm using a hairdryer on it. I have the four screws out, but the plastic cover is still stuck, so am wondering how to switch fridge off but leave freezer on.
JA: Do you plan on doing the work yourself?
Customer: Yes, if possible.
JA: Anything else we should know to help you best?
Customer: I can tell the parts were updated.
Submitted: 2 months ago.
Category: UK Appliance
Expert:  bonzaco replied 1 month ago.

Hi my name is ***** ***** can you tell me if you can hear the fan in the fridge coming on/going off as you open/close the door in the fridge.

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