How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18641
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Our motor is running continuously even when the door is open

Customer Question

Hello, Our motor is running continuously even when the door is open and the water has completely drained. What could be the problem??
Submitted: 2 months ago.
Category: UK Appliance
Expert:  Randy 43 replied 2 months ago.

hello, which type of appliance do you have and make and model if possible ? thx Randy

Customer: replied 2 months ago.
AEG Mod: F88009MOP/AU
Type: 911D2161B2
Customer: replied 2 months ago.
Do you need any more details?
Expert:  Kelly replied 2 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • Water has leaked into the base of the machine, under the tub. The water has actuated the flood cycle and is the reason the drain pump runs continuously. That water will need to be dried up to restore operation and the source of the leak addressed if it happens again.

Related UK Appliance Questions