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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21502
Experience:  Highly accurate diagnostician with over 30 years experience!
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Our motor is running continuously even when the door is open

Customer Question

Hello, Our motor is running continuously even when the door is open and the water has completely drained. What could be the problem??
Thanks.
Submitted: 10 months ago.
Category: UK Appliance
Expert:  Randy 43 replied 10 months ago.

hello, which type of appliance do you have and make and model if possible ? thx Randy

Customer: replied 10 months ago.
AEG Mod: F88009MOP/AU
Type: 911D2161B2
Customer: replied 10 months ago.
Do you need any more details?
Expert:  Kelly replied 10 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  • Water has leaked into the base of the machine, under the tub. The water has actuated the flood cycle and is the reason the drain pump runs continuously. That water will need to be dried up to restore operation and the source of the leak addressed if it happens again.