UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
Sure, thank you!
Ah, is the pump running, too?
I suspect it is just a light telling you that the water inlet is not adequate. Can you turn it back on and see if the door will unlock, please?
That sounds like a water inlet error.
What happens if you start it?
I understand, no worries. Can you access the plug to unplug it for a few minutes?
Oh, that is totally understandable!
Let's unplug it for about 5 minutes. That will reset the electronics and we can go from there once we turn the power back on in about 5 minutes.
Sure, that is fine. Any way we can get the power off for a few minutes will be just fine!
You bet, let me know what happens when power is restored. Hopefully reset and all will be well! :)
Let's give it a couple more minutes, please.
Will the cycle cancel and unlock the door?
It sounds like the water inlet valve is going to need to be replaced or the main control or pressure switch may have problems. I will need the model number to be able to help with those things and they will all require pulling the machine out to remove the top access panel. You may want to call for service if you are not very comfortable with this.
I understand, thank you. Have a peaceful evening, thanks again.
Hello, I see this question is still open and I was just following up to see if you require further assistance.