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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18647
Experience:  Highly accurate diagnostician with over 30 years experience!
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How to approach a repair to a leak from the bottom front of

Customer Question

JA: Hello. What is your issue regarding?
Customer: How to approach a repair to a leak from the bottom front of the machine. Your advice would be appreciated. Many thanks Murray.
JA: What's the brand and model number of your appliance? How old is it?
Customer: BEKO 5411 W - Approx 5 Years old.
JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?
Customer: No symptoms. Just water on the floor during and aft3er wash
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: No problems just started leaking.1st investigation of problem.
JA: Anything else you want the appliance expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: UK Appliance
Expert:  Kelly replied 2 months ago.

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

Most leaks are the result of a hose or fitting coming loose. Have you accessed the bottom machine compartment for inspection?

Customer: replied 2 months ago.
no assumed it was the door seal. After contacting you I checked the bottom door seal and there are a few ripples in it. If the seal is faulty what would be the way to access it. I will check for a leaking hose when I pull the machine out
Expert:  Kelly replied 2 months ago.

The lower seal is accessible when the door is opened all the way. They are usually just pressure fit into a channel at the bottom of the door.

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