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Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 14831
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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My oven isn't working

Customer Question

My oven isn't working
Submitted: 4 months ago.
Category: UK Appliance
Expert:  Mike G replied 4 months ago.

Hi,I'm Mike G and I'll be assisting you. Have you checked the circuit breakers?

Customer: replied 4 months ago.
There is power to the oven as light is going on and the fuse is fine we think it might be the clock/timer
Customer: replied 4 months ago.
Spoke to a friend electrician and he thinks it might be the clock has caused it
Expert:  Mike G replied 4 months ago.

Very good. Let me send your question to an appliance expert. Please stand by.

Customer: replied 4 months ago.
I need an answer asap pls
Expert:  Daniel T. replied 4 months ago.

Hi

Can you post the model number of the oven please.

Also is the clock set or is it flashing?

Regards

Customer: replied 4 months ago.
It's a Samsung BF641FST
CLOCK NOT showing anything but light still goes on
Expert:  Daniel T. replied 4 months ago.

Ok if the clock isnt showing then it may actually be the thermal cut out thats faulty on this rather then the clock itself. As if the clock isnt comming on then its more then like lost its feed to it rather then if being faulty.

What you need to do is remove the oven from the unit and remove the top and back panel.

From there you need to locate the thermal cut out. Its a small thermostat on a metal plate and has 2 wires going to it. You need to test this with a multi meter and see if faulty. If it is then you need to replace the thermal cut out and that should cure the fault from there.

If the thermal cut out is fine then you need to check the wiring going to the timer and see if theres 230v there. If so then its the timer, But to be honest for the fault you have its more then likely the thermal cut out at faulty rather then the timer unit.

Let me know what you find.

Expert:  Daniel T. replied 4 months ago.

Hi

Just wondering how you got on with the oven as the question is still open.

Do you still need help on this?

If not then could you please remember to rate the answer then it will close the question down.

Many thanks