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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My beko DWD5410s is not working. My OH put fairy liquid in

Customer Question

My beko DWD5410s is not working. My OH put fairy liquid in it and I think it might be blocked. I have taken the front panel off and divine red the top hose and cleaned it all out as there was a blockage in it. I have also tried tipping it 45 degrees. Any time I switch the machine on it seems to just drain the machine. Help pleases
Submitted: 4 months ago.
Category: UK Appliance
Expert:  bonzaco replied 4 months ago.

Hi my name is ***** ***** when you say you took off the front panel, do you mean below the door?

Customer: replied 4 months ago.
I took the kick plate off and the bit behind it.
Expert:  bonzaco replied 4 months ago.

OK was there any water in the base?

Customer: replied 4 months ago.
There was no water in the base at all.
Expert:  bonzaco replied 4 months ago.

Right first thing you have to do it get the dishwasher in a place where you can work around it - disconnect from the water, drain and electric and take off the base being careful to note that you have a flood protection switch connected to the base pan.

Customer: replied 4 months ago.
What do I need to do after that, my OH is not here at the moment so he will have to do the steps you are saying when he comes home.
Expert:  bonzaco replied 4 months ago.

OK I'm here until later so come back to me when he gets home.

Customer: replied 4 months ago.
It will be tomorrow now
Expert:  bonzaco replied 4 months ago.

Thats fine - Im in and out but leave me a message if you dont get a reply within a couple of mins and I'll come back to you.

Customer: replied 4 months ago.
That's me got the base off what do I do now?