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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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The detergent door where you put the tablet does not open.

Customer Question

The detergent door where you put the tablet does not open. Best regards, Mike
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Started a few days ago
JA: Have you tried power cycling it -- unplugging it and leaving it off for a few hours?
Customer: Yes
JA: Do you plan on doing the work yourself?
Customer: Not sure - depends how difficult it is
JA: Anything else we should know to help you best?
Customer: DOn't think so. Machine works finer, it's just that the detergent door won't open.
Submitted: 3 months ago.
Category: UK Appliance
Expert:  bonzaco replied 3 months ago.

Hi my name is ***** ***** firstly I need to try something - on the next wash put the tablet in cutlery basket and close the door and run the program as normal. Once the cycle is finished let me know if the dispenser flap has opened?

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