How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19092
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Smeg fridge freezer won't make ice just wondering the best

Customer Question

Smeg fridge freezer won't make ice just wondering the best way to reset it happens every so often and always manage to get going but not this time
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Smeg fa720x 7 years old
JA: Do you plan on doing the work yourself?
Customer: Yes usually you just move the door where the ice drops from and it works all the lights are on
JA: Anything else we should know to help you best?
Customer: Wondering if you can just buy a new ice bucket as slightly wobbly think if everthing is not in correct position the senior
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

The easiest way to diagnose an ice maker issue is to manually fill the maker with water. If it dumps cubes in a few hours but does not fill, the problem is in the water fill (valve, frozen fill tube, etc). If it does not dump the cubes, the ice maker may be faulty. Can you perform this test and let me know what happens, please?