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johnnn40, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 2120
Experience:  I've repaired domestic and commercial appliances for 25+ years. I'm now working in a large kitchen.
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My Whirlpool SB540W fridge freezer; the freezer seems ok but

Customer Question

My Whirlpool SB540W fridge freezer; the freezer seems ok but the fridge temperature is not working set a 4degC but milk has gone off and other stuff not cold.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: SB540W on the Info plate 6th sense side by side American style with water and ice dispenser.
JA: Do you plan on doing the work yourself?
Customer: if it is something I can do.
JA: Anything else we should know to help you best?
Customer: No frost build up in fridge side.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: UK Appliance
Expert:  johnnn40 replied 3 months ago.

Can you check to see if the cool air fan is running? Thank you.

Customer: replied 3 months ago.
There is a whirring noise but cannot feel any thing at fan vents.
Customer: replied 3 months ago.
That was the cool air vents inside the fridge,
Customer: replied 3 months ago.
Your question made me look at the vent outside at the bottom of the fridge and I have found it pretty well blocked at the fridge side, could this be the problem? How do I get the cover off to clean it? Thanks.
Expert:  johnnn40 replied 3 months ago.

It should come off when you lift up and pull out on it. It's called a kick plate.