How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

We have Er4 on Siemens oven, It's 10 years old. Built in

Customer Question

We have Er4 on Siemens oven
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: It's 10 years old. Built in HB15 N.50B
JA: Do you plan on doing the work yourself?
Customer: Depends what I have to do! A friend is coming round later to have a look
JA: Anything else we should know to help you best?
Customer: It made a pop and blew the fuse. The top oven still works.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: UK Appliance
Customer: replied 5 months ago.
I'm glad I'm not waiting for an ambulance
Expert:  Kelly replied 5 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks!

Temperature sensor failure

  • Check temperature sensor wiring
  • Check temperature sensor
  • Check control module

Have you inspected the elements to see if they shorted, especially the grill element?