How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask George-Allsorts Your Own Question
George-Allsorts, Senior Appliance Technicial Manager
Category: UK Appliance
Satisfied Customers: 1448
Experience:  Senior Service & Technical Manager at Allsorts Recycling & Appliance Repairs
Type Your UK Appliance Question Here...
George-Allsorts is online now
A new question is answered every 9 seconds

My oven door just exploded and shattered, Beko bdvc664k,

Customer Question

My oven door just exploded and shattered
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: Beko bdvc664k
JA: Do you plan on doing the work yourself?
Customer: It's less than a year old
JA: Anything else we should know to help you best?
Customer: No. Such a loud bang still shaking
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: UK Appliance
Customer: replied 3 months ago.
It was purchased on 29th September 2015
Expert:  George-Allsorts replied 3 months ago.

You need to contact the Warranty Company as soon as you can on 0330(###) ###-####/strong>... If they are not contactable today then when they re-open tomorrow.

Make sure you have the (Brand - Beko) (Model - bdvc664k) (Serial - on the label at the edge of the oven). also have the receipt handy if possible.

The Beko engineer should be with you within 48hrs

Expert:  George-Allsorts replied 3 months ago.

Is it the inner or the outer glass that has shattered?

Expert:  George-Allsorts replied 3 months ago.

Please take the time to rate my assistance using the stars provided at the top of the page, as it is the only way I get credited for responding to you.