UK Appliance Repair Questions? Ask a Technician for Answers ASAP
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There is a tube that leads from the water tank to the steam area that has probably come loose or broken. When the button is pressed, it tries to move water to the steamer but leaks before getting there. Are you able to disassemble the unit to look for issues inside with the tubing?
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It will need to be replaced then or used without steam. That would be the only option unless you want to send it for repair but that would likely cost more than a new unit.
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