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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I read your advice to a previous customer about removing the

Customer Question

I read your advice to a previous customer about removing the filter from the bottom right hand corner of washing machine (Hotpoint AQXXL 149 PI)
JA: Can you guesstimate how old your Hotpoint is? And just to clarify, what's the exact model?
Customer: How do I get the filter out - it will turn b
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Should the filter just pull out ? But it turns slightly but it does not come out.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Daniel T. replied 5 months ago.

Hi

Sorry for the delay in getting to your question, Do you still need help with this?

If so is the problem you are having is the filter isnt comming out?

Regards

Customer: replied 5 months ago.
Hi Daniel
The problem is now sorted.
Many thanks
Glenys Ingham
Expert:  Daniel T. replied 5 months ago.

No worries, Thanks for letting me know.