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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have an Electrolux lgq6000esq gas dryer that runs but

Customer Question

I have an Electrolux lgq6000esq gas dryer that runs but won't dry clothes. The dryer stopped drying (no heat) and the error code was e5b - SearsPartsDirect said that I needed to replace the high limit thermostat - did that. I then reassembled and test and although the burner would light, it would not remain lit (cycled on/off). SearsPartsDirect then said that I needed to replace the electronic control board - did that. Reassembled and test ran - error code was e10 - I then shut off and disconnected the power supply for ten (10) minutes, plugged back in and tested. Results - burner would like for a few minutes then shut off while the machine ran and then would cycle back on for perhaps a minute then shut back down while the machine continued to run through the cycle, however clothes came out damp/ QUESTION: WHAT DO I NEED TO DO NOW?
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Ezekiel replied 5 months ago.

hi I'm Ezekiel I will be helping you with this problem

Customer: replied 5 months ago.
Ok Ezekiel, given what I've already done w/ replacing the safety t-stat and electronic control board (clothes still damp as burner cycles on for a short time then off for a longer time then back on for a short time, etc), what's next
Customer: replied 5 months ago.
Where's your reply/answer?
Customer: replied 5 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Ezekiel replied 5 months ago.

hi please respond when ready

Customer: replied 5 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 5 months ago.
I HAVE NOT YET RECEIVED AN ANSWER. EITHER PROVIDE AN IMMEDIATE REFUND OR HAND MY ACCOUNT OVER TO A DIFFERENT TECH.
Customer: replied 5 months ago.
I HAVE NOT YET RECEIVED AN ANSWER. "JUST ANSWER's" OPERATION IS A JOKE AT BEST AND A FRAUDULENT ATTEMPT TO SWINDLE PEOPLE AT WORST."JUST ANSWER" IS TO PROVIDE ME WITH AN IMMEDIATE REFUND.