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Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15355
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I want to defrost a beko freezer, but can't access the cable

Customer Question

Hello, I want to defrost a beko freezer, but can't access the cable to switch freezer off. How can I dial it to the lowest degree? and does dial on 1 means lowest temperature or is this 4? Thank you
JA: What's the make and model? And have you checked the settings recently?
Customer: sorry can't tell you make as I am renting. it's a sm
all freezer
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: that's all. I can't access the main switch for the freezer, so it's more tricky
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: UK Appliance
Expert:  Daniel T. replied 9 months ago.

Hi

1 is usually the lowest (coldest) setting on this.

But turning it to 4 wont defrost it as it will still run and keep the freezer at about -16 degres. so wont defrost the freezer for you im afraid.

The only way you can defrost the freezer is by unplugging it im afraid.

Now you can try and empty the freezer and get bowls of hot water and place them on the shelves to try and defrost it. Or very carefully use a hairdyer and melt the ice that way. But white the appliance is running still it will be harder to defrost it.

Im afraid you will have to either access the plug to turn it off or isolate it at the fuse box but this may effect the sockets in the kitchen as well.

If you need anymore info just get back to me.

Regards

Customer: replied 9 months ago.
Thank you. Is it still worth while turning dial to 4?
Expert:  Daniel T. replied 9 months ago.

To be honest no as it only lowers the temperture by a few degrees so not really worth to to defrost it.

Expert:  Daniel T. replied 9 months ago.

Hi

Just wondering how you got on with the fridge as the question is still open?

Do you still need help on this?

If not then if you could rate the answer then it will close the question down.

Many thanks