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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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What is the C21 code on my Electrolux washer?

Customer Question

What is the C21 code on my Electrolux washer?
Submitted: 8 months ago.
Category: UK Appliance
Expert:  George-Allsorts replied 8 months ago.

Can you tell me the model or the product code from the washer please Matt

Customer: replied 8 months ago.
EIFLS60LT1
Customer: replied 8 months ago.
It seems like a drain problem. The tub has been full of water all night.
Expert:  George-Allsorts replied 8 months ago.

Well, c21 is not in the Electrolux fault list, however, E21 relates to "Water not pumping out fast enough"

Expert:  George-Allsorts replied 8 months ago.

1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump.

  • Zero, replace the Main Control Board.
  • 120VAC, remove the pump and check it for blockage.
  • If blocked, remove the restriction, if not, replace the pump.