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Rob, Home Appliance Technician
Category: UK Appliance
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Experience:  20 yrs. experience with a major worldwide manufacturer.
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What is the C21 code on my Electrolux washer?

Customer Question

What is the C21 code on my Electrolux washer?
Submitted: 11 months ago.
Category: UK Appliance
Expert:  George-Allsorts replied 11 months ago.

Can you tell me the model or the product code from the washer please Matt

Customer: replied 11 months ago.
EIFLS60LT1
Customer: replied 11 months ago.
It seems like a drain problem. The tub has been full of water all night.
Expert:  George-Allsorts replied 11 months ago.

Well, c21 is not in the Electrolux fault list, however, E21 relates to "Water not pumping out fast enough"

Expert:  George-Allsorts replied 11 months ago.

1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump.

  • Zero, replace the Main Control Board.
  • 120VAC, remove the pump and check it for blockage.
  • If blocked, remove the restriction, if not, replace the pump.