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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Upright small chest freezer stopped working but can get orange

Customer Question

Upright small chest freezer stopped working but can get orange light to come on
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: Not making a sound. Not freezing. Is a warm and as said the orange light can be switched on
JA: Is there anything else the Appliance Technician should be aware of?
Customer: It's been moved in the last 24 hours in a car from 20 miles away
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: UK Appliance
Expert:  bonzaco replied 5 months ago.

OK when you switch the orange light on does the appliance then run?

Customer: replied 5 months ago.
no its just turns the light on and the freezer doesn't start
Expert:  bonzaco replied 5 months ago.

OK can you get the cover off to the compressor (if there is one fitted) and then come back to me when you have access.

Customer: replied 5 months ago.
Will do later
Expert:  bonzaco replied 5 months ago.

OK I should be around.

Customer: replied 5 months ago.
Apologies but I am not going to be able to do this now until Sunday
Expert:  bonzaco replied 5 months ago.

No problem I am here on Sunday just ping me and we can continue.

Customer: replied 4 months ago.
Hi. Sorry but been busy all week. I will take a look later this morning