How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

Red light flashing on freezer some parts colder than others JA:

Customer Question

red light flashing on freezer some parts colder than others
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: if i turn it down the light goes off
JA: Is there anything else important you think the Appliance Technician should know?
Customer: soon as i turn it up again red light comes back on
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  bonzaco replied 1 year ago.
Make and model number please - Ian
Customer: replied 1 year ago.
Hot point FZ 150
Expert:  bonzaco replied 1 year ago.
Is the compressor running at the back?
Customer: replied 1 year ago.
Yes compressor working
Expert:  bonzaco replied 1 year ago.
OK if you put your hand on the compressor is it hot or just warm or cold?
Customer: replied 1 year ago.
It's just warm I can keep my hand on it
Expert:  bonzaco replied 1 year ago.
OK is the fan in the freezer going round?
Customer: replied 1 year ago.
Yes fan working
Expert:  bonzaco replied 1 year ago.
If you look through the vent where the cold air passes can you see a build up of ice?
Customer: replied 1 year ago.
No cant see ice
Expert:  bonzaco replied 1 year ago.
OK if the motor is running is the black heat exchanger at the back warm?
Customer: replied 1 year ago.
Freezer now working turned it off emptied it and started from scratch red light flashed until correct temperature was reached then it was ok
Expert:  bonzaco replied 1 year ago.
OK if you get the same problem come back to me and we can discuss where the defrost problem lies.