How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have the same E5 on the fridge part, and also E4 on freezer.

Customer Question

Hi I have the same E5 on the fridge part, and also E4 on freezer. My freezer is defrosted at top, and fridge warm at top and actually freezing things in bottom shelf? Any ideas??
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Kelly replied 5 months ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Please know that I am not compensated for my time by the site until you rate using the stars at the top of your page. A rating is appreciated once we get to the solution for your appliance issue, thanks! Those errors are likely high temperature alert error codes. Is the compressor running? May I please have your model number so I am able to provide you with accurate, model specific information?