How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have the HP Ultima WMD960 and originally it was displaying

Customer Question

Hi I have the HP Ultima WMD960 and originally it was displaying a flashing "No water Supply up when first switched on or after 1-2 minutes. I located an issue with the supply so have changed the feed hose and the mains water on of switch. Water is going to the machine but after 1-2 minutes it flashes the same warning.
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Appliance Technician should be aware of?
Customer: No,
thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: UK Appliance
Expert:  bonzaco replied 7 months ago.
Do you have a multimeter?
Customer: replied 7 months ago.
Not sure what that might be?
Expert:  bonzaco replied 7 months ago.
OK can you take the top off the appliance? And can you confirm that the appliance is letting in any water to the drum via the soap dispenser?
Customer: replied 7 months ago.
I have the top off and have blown down the tubing coming from the pressure switch. When I initially hooked all the pipework back up it started to take water then stopped and started flashing no water supply
Expert:  bonzaco replied 7 months ago.
OK do this but keep an eye on the level - remove the tube from the pressure switch, then start a new wash cycle and tell me if it fills to a higher level?