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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Samsung rsh1dtsw Fridge/freezer compartments not

Customer Question

***** *****. Samsung rsh1dtsw Fridge/freezer compartments not cooling. There is power and I have disconnected plug for 1 minute and plugged back in. Still no cooling.
JA: Thanks. Can you give me any more details about your issue?
Customer: That's it. unit has power but neither freezer or fridge cooling
JA: OK got it. Last thing — UK Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: UK Appliance
Expert:  bonzaco replied 11 months ago.
Good afternoon - if I talk you through this would you be happy to do a self test on the appliance?