How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel T. Your Own Question
Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 14659
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel T. is online now
A new question is answered every 9 seconds

We have a zanussi jet system zwf16581w JA: I'll do all I

Customer Question

We have a zanussi jet system zwf16581w
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: It won't let us change any settings and there's an open padlock symbol bottom left corner of the screen
JA: Anything else I can tell the Appliance Technician before I connect you two?
Customer: I don't think so
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and connect you two.
Submitted: 6 months ago.
Category: UK Appliance
Expert:  Daniel T. replied 6 months ago.
Hi If the padlock sign is on and you cannot change any settings then this is the child lock is activated here. All you need to do is press and hold the easy iron and extra rinse buttons. There should be a picture of a padlock under them buttons.Press and hold them both in for several seconds and it will turn the lock off and allow you to use the washer as normal. Try that and see how it goes and let me know. Regards