UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The door will not unlock if the water has not drained from the tub. In the front lower right corner of the machine, on the front panel, there is a small access door. Behind that access door is the pump filter. It may be removed to drain the water and clean the pump and will likely solve the problem you are having.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?