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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19739
Experience:  Highly accurate diagnostician with over 30 years experience!
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My neff dishwasher just keeps washing in detergent program

Customer Question

My neff dishwasher just keeps washing in detergent program
Submitted: 12 months ago.
Category: UK Appliance
Expert:  Daniel T. replied 12 months ago.

Hi

Sorry im not sure what you mean by the above. What is the dishwasher doing wrong for you?

Also can you post the model number as well please.

Regards

Customer: replied 12 months ago.
It just stays in its preset programme
Expert:  Daniel T. replied 12 months ago.

Did you manage to get the model number?

If you open the door its usually etched into the top left of the door frame on the top and start E-nr

Customer: replied 12 months ago.
S543x1gb/56
Expert:  Daniel T. replied 12 months ago.

Can you double check the model number please as that isn't coming up on the Neff database

Also as to the fault is the dishwasher stuck in the wash cycle?

Are you able to reset it?

Customer: replied 12 months ago.
Try 015040409072015882
Expert:  Kelly replied 12 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it will not shut off but keeps washing, there is likely an issue within the heater circuit. If you open the door mid cycle, is the water hot and steamy?