UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Can you post the model number of the oven please.
Im afraid none of them numbers are coming up on the creda service site.
Is that all you can make out on the rating plate?
I don't suppose you can post a picture of it on here can you?
Thanks for the picture.
Are you in the UK or the USA?
Arrr that's why I cannot find it as im in the UK so only have access to there UK models.
I will opt out of this and another expert in the US will pick this up for you and help you.
OK the model number is ***** 312 Convection Oven. Now this is the problem which perhaps needs explaining, generally the Hotpoint Creda Cannon Group worked this way, Washing machines were made in the Hotpoint factory whilst cookers/tumble dryers were made in the Creda factory. However at about the time your cooker was made this group had just been taken over by the Indesit group who subsequently closed both plants down and imported from their Italian facilities. Within months they stopped producing UK manufactured spares for these UK manufactured ovens. Indesit has subsequently been purchased by Whirlpool and so the cycle goes on. I have tried every source that I have in the UK and whilst many list your model the only spare parts available are usually fan motors, grill elements or switches. No doors or their components at all. The only chance you have is to come across a door on Ebay or one of the second hand sites you have out there. Whilst I appreciate Your frustration 'it is what it is' Its called built in obsolescence. Ian
If you are not too pushed for time perhaps you can leave this with me for a day or so and I will see what I can come up with. I have a few colleges who might just have one tucked away somewhere, Is it only the outer door that you require? I would personally be a bit reluctant to spend £50 on a glass that subsequently didn't fit.
What would be helpful is if you can advise what the distance is (center to center) between the door handle fitting screws?
OK leave it with me, I will find out tomorrow if the part listed has that spacing, if so then we might be in with a chance.
What colour is your outer door?
OK I need everything you have got on the rating plate, serial number product code anything that can give me more to allow Hotpoint to give me a part number.
Yes haven't forgotten you, going through a list of suppliers trying to get one for you.