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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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The check water, active and salt lights come on,but despite

Customer Question

The check water, active and salt lights come on,but despite putting salt and rinseaid in the dishwasher fails to commence wash
Submitted: 11 months ago.
Category: UK Appliance
Expert:  bonzaco replied 11 months ago.

Could you let me have the manufacturer and model number please

Customer: replied 11 months ago.
Bosch classicxx SD1301B
E-Nr SRS43C32GB/01
Sorry that is all I could find by way of details from plates on the machine.
Is this helpful?
Thank you
Customer: replied 11 months ago.
If I go to reset it clears any water( I placed water in the machine and it drained away ok) but when I try a wash programme the same lights come on( check water,active and salt) and nothing else happens.
Thank you
Marilyn
Expert:  bonzaco replied 11 months ago.

OK can you hear the pump running when you start it up and get these lights?

Customer: replied 11 months ago.
No. I only here the machine activate when I press reset and the end light comes on together with the salt light but then it stops. Thank you
Customer: replied 10 months ago.
I am trying to send a reply but it is not sending.
Hope I can send it now.
Thank you
Customer: replied 10 months ago.
Still not allowing me to send response, I don't know why
Customer: replied 10 months ago.
Can you confirm receipt of emails please? Do I have to revert to a call at this stage please?