UK Appliance Repair Questions? Ask a Technician for Answers ASAP
OK for some reason I have no information on the original question and the system is only listing your request above, could you therefore ask me the original question and I'll see what I can do for you - Ian
OK first things first, there is a float sensor in the base that shuts everything off if water get into the bottom, (by the base I mean the area between the wash cavity and the floor. You will need to remove the inspection panel under the door and shine a torch in and see if there is any water - then come back to me.
OK come back to me if you need further help - the information request stays open for seven days.