How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19150
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Whirlpool inbuilt fridge freezer A853976215051

Customer Question

Customer: Hi I have a Whirlpool inbuilt fridge freezer A853976215051 which is no longer cooling or freezing. My food has wasted and though there is a light on there is no refrigeration whatsoever? How can I replace or fix?
JA: Thanks. Can you give me any more details about your issue?
Customer: No
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to UK Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: ok
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: UK Appliance
Expert:  Daniel T. replied 11 months ago.

Hi

Can you hear the compressor at the back running at all?

Regards

Customer: replied 11 months ago.
No the compressor is not running. However thank you for your response I have decided to order a new fridge.
Expert:  Daniel T. replied 11 months ago.

Ok no worries, If you do want to carry on with this then just get back to me.

Customer: replied 11 months ago.
Thanks you
Expert:  Kelly replied 11 months ago.

The issue is likely to be with the compressor relay. Usually, you can hear the overload clicking when the relay fails. If you decide to pursue repair, it may be pretty inexpensive and you could recoup some of your money spent on the new one by repairing and selling this one!