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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Zanussi zwg7120k thats wont start the cycles. After

Customer Question

HI. I have a Zanussi zwg7120k thats wont start the cycles.
After choosing cycle it starts as normal but after just a few seconds the time goes from whatever the cycle would require down to "1" and then it stops. It leaves the door locked and unable to open.
AFter turning the machine of at the mains and on again i can open the door but the issue with it not starting remains the same.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 year ago.

Hi

Sorry for the delay in getting to your question, Do you still need help on this?

Regards

Customer: replied 1 year ago.
Sure
Expert:  Daniel T. replied 1 year ago.

Ok lets see what the error code is stored in there.

Set the washer going on any cycle and then you need to press and hold the start button and the button to the left of it.

Keep them both held in.

After a few seconds the leds will go out and then the error code will come up E??

Let me know the code.

Customer: replied 1 year ago.
Just says "0"
Expert:  Daniel T. replied 1 year ago.

Hi

Ok lets try it a different way then.

Turn the dial to off.

Then press and hold the start button and the button to the left of it again.

Then turn the dial 1 click clockwise.

Keep the buttons held in till the leds flash and then let go.

Now turn the dial 9 clicks clockwise and then the error code should be on the display E??

Then turn the dial to off then on then back off again.

Let me know what the code is.