How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

Old electrolux fridge freezer is not workning properly

Customer Question

Customer: hello old electrolux fridge freezer is not workning properly frezzer is frezzing but fridge is not
JA: Thanks. Can you give me any more details about your issue?
Customer: right
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to UK Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: its an Electrolux ER 7826 B
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
now what
Customer: replied 1 year ago.
halo is this a chat or what?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Daniel T. replied 1 year ago.

Hi

Sorry for the delay in getting to your question. Do you still need help on this?

If so then if you feel the back wall inside the does any part of it feel cold?

If you press on the back wall does any part of it feel spongey like you can press the liner in?

Regards

Customer: replied 1 year ago.
no, I have called the repair serivce thanks
Expert:  Daniel T. replied 1 year ago.

Ok no worries thanks for letting me know.

Customer: replied 1 year ago.
Where is my refund?
Expert:  Daniel T. replied 1 year ago.

You need to email customer services about that from your home page as I just answer the question I have nothing to do with the money side.