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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My freezer is not working as my food is not solid

Customer Question

my freezer is not working as my food is not solid
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 year ago.

Hi

Can you post the make and model number of the appliance please.

Also can you hear the compressor at the back running?

Is it hot to touch?

Regards