UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Your refrigerator is frost free, it uses those heaters to thaw the evaporator coil. It is totally normal and happens once or twice per day. There is nothing that will need to be addressed, the appliance is working as designed.
Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!
If it is staying on long enough to thaw food, then you likely have a defrost sensor that is faulty. Can you please post the rest of the model number?
That model uses a manual defrost thermostat. It is mounted at the top of the evaporator coil in the freezer. It is a round, metal thermostat with two wires and it probably needs to be replaced.