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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19080
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a new smug oven. It was installed today by an

Customer Question

I have a new smug oven. It was installed today by an electrician. When I turn it on the cooling fan comes on and the light comes on if I open the door but the oven isn't heating, the coils aren't getting hot and the fan at the back is not moving.
What is going on?
Thanks.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect it has been miswired or there is a wire off somewhere. Are you able to open it up for inspection?

May I please have your model number so I am able to provide you with accurate, model specific information?