UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The door will not open if the water has not drained out. On the bottom of the front panel, there is a small access panel. Behind that panel is the pump filter that may be removed for cleaning. Once it has been drained and cleaned out, will the door open?
May I please have your model number so I am able to provide you with accurate, model specific information?
If it completes the cycle and will not open, the door lock will need to be replaced.