UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the unit is set up for LED bulbs, you won't be able to use regular bulbs. There may also be a power supply issue. Can you provide the complete model number, please?
Are you able to measure the voltage at the bulb sockets, once with the LED bulb in place and then with the bulb removed? It sounds like the voltage is low. LED bulbs require less energy to run so that would explain why one LED will work while other standard bulbs do not.
I suspect that is where the trouble lies. You will need to call for service.
Maybe, but without verifying the voltage, I cannot tell you for certain. You may have trouble beyond or before the dimmer.