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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19105
Experience:  Highly accurate diagnostician with over 30 years experience!
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Rob, I have a caple dishwasher Di 474. I recently changed

Customer Question

Hi Rob,
I have a caple dishwasher Di 474. I recently changed the lock mechanism. The dishwasher switches on but I can't select any programs to start a wash cycle. Any idea what would cause this?
Kind regards,
Andrew
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The unit may be in a flood cycle, in which case all programs would be suspended. Is the drain pump running?

Customer: replied 1 year ago.
No, not that I'm aware of. Would I hear it?
Expert:  Kelly replied 1 year ago.

Yes, it would make noise. Are you certain the new door latch is getting the switches closed? If so, the main electronic control is likely faulty.

Customer: replied 1 year ago.
What switches? The door is being held closed by the latch now, before it was springing open, so I'd have thought that the new latch is working as it should unless I am missing something?
Expert:  Kelly replied 1 year ago.

There are switches in the latch assembly that open and close with the door. That is how the machine knows when it is okay to start a cycle, knowing the door is closed.

Customer: replied 1 year ago.
That's it fixed. None of the above helped
Expert:  Kelly replied 1 year ago.

Okay.