How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jamie_2013 Your Own Question
Jamie_2013
Jamie_2013, Handyman
Category: UK Appliance
Satisfied Customers: 1487
Experience:  worked on appliances for around 6 years
76126576
Type Your UK Appliance Question Here...
Jamie_2013 is online now
A new question is answered every 9 seconds

The question is again, i currently have a 'Bosch Exxcel 1200

Customer Question

The question is again, i currently have a 'Bosch Exxcel 1200 Express' which i cannot get to work. Everytime i try to put on a cycle it flashes up 'F:21' - The only thing i have done to try and fix it is turn it off at the plug and then turn it back on again. I also cannot find the serial number for the machine, do you know where this may be placed also?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Jamie_2013 replied 1 year ago.

Please look inside the door with a label that has the E-nr.

Customer: replied 1 year ago.
It says: WAE24465GB/05 FD 8708 604207
Expert:  Jamie_2013 replied 1 year ago.

Okay, give me a minute.

Expert:  Jamie_2013 replied 1 year ago.

Turn the dial to off. Then turn to the rinse. Then press and hold the spin reduce button. Keep hold and turn to the spin setting.

Keep the button held in for a few more seconds then let go. Then turn to off. Try it a few times and let me know what happens.

Customer: replied 1 year ago.
IT WORKS!! Thanks Jamie, you're a gem!!
Expert:  Jamie_2013 replied 1 year ago.

Not a problem, glad I could help.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive credit for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. Thank you for using Just Answer.

Expert:  Jamie_2013 replied 1 year ago.

Please take the time to use the star rating chart at the top of the page to rate me at least a 3 so I get credit for helping you, thanks!