UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The frost is likely due to a failed component in the defrost circuit, usually the heater. If you open the doors and unplug the refrigerator for 24 hours, it will thaw and restore cooling. You will need to meter to test the heater with, located behind the rear wall, inside the freezer. Do you have a meter to test with?
May I please have your model number so I am able to provide you with accurate, model specific information?