How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

My freezer beko gnev120s not working properly fridge ok

Customer Question

hi my freezer beko gnev120s not working properly fridge ok motor okj and fan working can you help please
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
hello still waiting for a response to previous question
Customer: replied 1 year ago.
hi have defrosted freezer overnight fan working motor working fridge working bottom half of freezer working still not freezing top half ? what should i try next
Expert:  Daniel T. replied 1 year ago.

Hi

Are you able to remove the back panel inside the freezer?

If so then empty the freezer fully and remove the back panel in there.

Behind there you will see the evaporator. Have a look at this and is there any ice built up on there?

Is there an even frosting all over the evaporator?

Regards