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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19086
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a beko wm6133s The start/pause light the ready light

Customer Question

I have a beko wm6133s
The start/pause light the ready light and the wash light are on but cycle won't start. Then start light starts flashing and wash light remains on, door is not locked
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
Hi there am I likely to hear from an expert soon ?
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The cycle will not start if the door does not lock. I suspect the lock assembly may be faulty. Do you hear any clicking or buzzing from the lock?

Customer: replied 1 year ago.
Hi, noi can't hear anything
Customer: replied 1 year ago.
Sorry for delay we were away yesterday and have only just got back
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 1 year ago.

You will need a test meter to measure the voltage from the control to the door lock. You can try unplugging the machine for a few hours to reset the electronics, though. Any change when plugged back in?

Customer: replied 1 year ago.
Hi I have had it switched off but will unplug and check again tomorrow
Expert:  Kelly replied 1 year ago.

Sounds good, thank you.