UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Im so sorry that no oneelse has responded to you.
Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?
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This is normally a flow meter problem.
Did this happen when it was filling?
If you remove the filter, in the sump do you see a grid type object in the side?
So carefully pour boiling water over it and gently scrub it with a brush , be sure not to break it!
Retry the machine.
In the meantime,
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.This will not close your question and you can still come back to me if you need more helpThanksRob
The problem you areescribing is a faulty impellor jug. This is the device behind the screen which measures the amount of water.
If the screen is blocked, a common problem, the fault occurs. If the screen is clear, but the fault persists, then the impellor jug itself is faulty and will need to be replaced
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All the best