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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21553
Experience:  Highly accurate diagnostician with over 30 years experience!
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My Bosch washing machine Classixx - the drum does not spin

Customer Question

Hi. My Bosch washing machine Classixx - the drum does not spin at all.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the tub support may have broken. Does the tub turn by hand? If you lift up and down on the inner spin tub, does it move up and down?

Customer: replied 1 year ago.
Hi. It does turn by hand but doesn't lift up and down. Doesn't seem loose at all or stuck.
Expert:  Kelly replied 1 year ago.

Will it tumble back and forth to wash?

Customer: replied 1 year ago.
No. There is no movement of drum at all in the cycle. You can move druM by hand but it doesn't move at all in cycke
Expert:  Kelly replied 1 year ago.

The motor brushes are probably worn.

May I please have your model number so I am able to provide you with accurate, model specific information?