UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The problem is likely with the valve that floods the compartment. Does the softener stay in the tray or is it filled with water at the end of the cycle?
Thank you. I suspect the water inlet valve will need to be replaced.
May I please have your model number so I am able to provide you with accurate, model specific information?
The cold valve is available below.