UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it will not drain, it is because the pump is faulty or there is a blockage. Can you hear the pump running when it should be draining? Have you inspected the drain hose at the connection to your home's plumbing for blockages?
I suspect it is just a blockage, probably no damage to the pump. The side panels should come off for access to the pump.
Is there water in the plastic base?
Okay, good. Can you hear the pump turn on when it should be draining?
The drain hose is connected directly to the pump.
Perfect, thank you!
The hose on the right is probably plugged from the looks of it.
Okay, if you put some water in the tub and turn the machine on to drain, does it drain out and into the plastic tank on the side and then out to the left hose?
Yes, it will drain at first. It sounds like the pump is faulty.
The plastic base will have to be removed, or at least loosened so it may be pulled down.
There should be screws along the top edge at the frame. They are start shaped Torx screws.
Sure, just reply when you can, goodnight.