UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Im so sorry that no oneelse has responded to you.
Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?
Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.
This may be an issue with the incoming water.
When you start a new cycle, is there water above the filters?
Does the drain pump run for about 45 seconds? Does it then stop? What happens next?
Well done for sorting the blockage
Did the heater fail at the same time, as that would be a bit odd?
However, if it doesnt heat and the wash just continues, never stopping, then the heating element is certainly suspect.
If you have a meter check it out, if its open circuit you will need to replace it.
Let me know
In the meantime,
Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.This willnot close your question and you can still come back to me if you needmore helpThanksRob
It would be very unusual for a blockage to cause the heater to fail, but stranger things have happened
You will need to test the heater with a meter to be sure that this is the problem.
If you dont have a meter, you will need to get someone else to check it for you.
Let me know if you need a link to the part.
Please dont forget to rate as this is the only way I get credit for spending my time trying to help you with this.
Look on the label on the edge of the door, I need the number that says ENr
I would ask you to rate now, before I spend more time looking up the part
Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.This willnot close your question and you can still come back to me if you needmore helpThanksRob