How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

Hotpoint Aquarius gets stuck at 4 mins during cycle and

Customer Question

Hotpoint Aquarius gets stuck at 4 mins during cycle and continues on.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

This could be a timer issue.

Can you tell me the exact model and is this a washing machine or dishwasher?

Aquarius is a range of both types

Thanks

Rob

Customer: replied 1 year ago.
Washing machine hotpoint Aquarius FVM570
Expert:  Rob replied 1 year ago.

Great, thanks

So at 4 minutes, it should have done the main wash and the rinses, correct?

What happens then??

Customer: replied 1 year ago.
as I said before it just keeps on going.
Expert:  Rob replied 1 year ago.

Hi

Im sorry we dont seem to be getting very far, but I need you to answer all my questions so I can try and diagnose this.

Please remember I am not there to see anything thats happening.

Has it done the main wash and the rinses? Is it stuck in the final rinse?

Thanks

Rob