UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue to get is diagnosed correctly.
I am sorry no one has gotten to you sooner, the question was just sent to my cat as no one in the UK cat answered it. Can you see if the fan in the refrigerator is running?
OK so the freezer is holding 0-5 degrees F
SO all of the refrigerator is freezing correct?
Have you tried to unplug the unit for 1 minute to reset the board and try it?
and it still freezes? If o you may have a bad thermister for the refrigerator or possibly a bad board as it may not be reading the temp thermister to stop the unit from cooling.
You would have to use an ohm meter to check the resistance of the thermister can you do that?
Watch this video to help