How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel T. Your Own Question
Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 14821
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your UK Appliance Question Here...
Daniel T. is online now
A new question is answered every 9 seconds

My beko freezer section is not cooling at all. At first it

Customer Question

Hello. My beko freezer section is not cooling at all. At first it was the ice section that stopped cooling, then I noticed ice started building up in the fridge section which normally would have auto defrosted, and now a few days ago there was this loud cranky noise coming from the freezer fan and it's now stopped cooling.
Please help
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
the model is CDA 563 F
Expert:  Daniel T. replied 1 year ago.

Hi

Is the compressor at the back running still?

Is it hot to touch?

Regards

Customer: replied 1 year ago.
The compressor is hot to touch but still running. the radiator coil is cold.
Customer: replied 1 year ago.
The compressor is hot but not too hot
Expert:  Daniel T. replied 1 year ago.

Ok if the compressor is hot but theres no cooling inside the freezer or fridge and the condenser on the back is cold as well then its a system fault.

Its either short of gas in there or more then likely a poor pumping compressor.

As ive replaced quite a lot of compressors on these Bekos for this kind of fault. As if its hot then its trying to run so the electronics are working still so it just leaves the sealed system.

Now this isnt a diy repair so you need to get a fridge engineer in as they will need to put there gauges on the back to see what pressure the compressor is pumping at and the level of gas in there. As you need to correct tools to be able to do this.

But this isnt going to be a cheap repair. As a compressor replacement is about £250 roughly and regas is about £140 so unless its insured or under warrenty then its usually not worth fixing. But thats up to yourself on this.

Sorry its not good news but if you need anymore info just get back to me.

Regards