UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The issue is likely to be a broken tub support on the back of the drum. If you open the door and lift up and down on the inner tub, does it move up and down and/or knock? The tub support is shown in the inset picture in the bubble in the diagram at the link below.