UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Im so sorry that no oneelse has responded to you.
Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?
Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.
Can you tell me the model number please?
GMBH is just part of the manufacturers name and address !
The spring is almost certainly what keeps the latches sprung open
Thanks for the model
OK, the spring is attached to a tab on the centre of the inner door and to the hook assembly
I suspect the tab may have broken off the door and this is the problem.
Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.This willnot close your question and you can still come back to me if you needmore helpThanksRob